1. What materials are used for your rice storage containers?
    Our rice storage containers are made of high-quality, food-grade materials such as BPA-free plastic, glass, or stainless steel, depending on the product. Each material is designed to keep your rice fresher longer.
  2. How do I clean my rice storage container?
    Most of our containers are designed to be easy to clean. You can wash them with warm soapy water and a soft cloth. For glass and stainless steel options, they are typically dishwasher safe. Please check the specific care instructions included with your purchase.
  3. How much rice can each container hold?
    Our rice storage containers come in a variety of sizes, ranging from 5 pounds to 20 pounds. Please refer to the product description for specific details on each model.
  4. Are the containers airtight?
    Yes, all of our rice storage containers are airtight to keep out moisture and pests, ensuring your rice stays fresher longer.
  5. Can I use my rice containers for other grains or foods?
    Of course! Our rice storage containers can be used for a variety of grains, such as quinoa, oats, and even pasta or snacks. Just make sure to clean the container properly before changing the contents.
  6. What is your return policy?
    We offer a 30-day return policy on all of our rice storage containers. If you are not satisfied with your purchase, please contact our customer service for help with returns or exchanges.
  7. How long will it take for my order to arrive?
    Orders are typically shipped within 1-3 business days. Delivery times may vary depending on your location and the shipping method selected at checkout. You can track your order through our website.
  8. Do you offer international shipping?
    No, we do not offer international shipping at this time. Please review our shipping policy for more details on shipping rates and delivery times.
  9. How can I contact customer service?
    You can contact our customer service team via email at zenithsupport@sealitrice.com. Our business hours are Monday through Friday, 9 am to 5 pm (EST).